Terms & Conditions
Introduction
Welcome to Nolan Africa Safari. These Terms and Conditions outline the rules and regulations for the use of our website and the services we offer. By accessing this website, you accept these terms in full. If you disagree with any part, please do not use our services.
Booking and Payments
- Reservations: A deposit of 30% of the total tour cost is required to secure your booking. The remaining balance is due 30 days before the start of the tour.
- Payment Methods: We accept bank transfers, credit cards, and PayPal. All payments should be made in USD unless otherwise agreed.
Cancellation Policy
- Cancellations by Client:
- More than 60 days before the tour: Full refund minus deposit.
- 30-60 days before the tour: 50% refund.
- Less than 30 days before the tour: No refund.
- Cancellations by Us: We reserve the right to cancel tours due to unforeseen circumstances. In such cases, clients will receive a full refund.
Changes and Amendments
- Client-Initiated Changes: Requests to alter the itinerary must be made in writing. Additional costs incurred will be the client’s responsibility.
- Company-Initiated Changes: We strive to adhere to the planned itinerary, but reserves the right to make changes due to safety, weather, or logistical reasons.
Liability and Insurance
- Liability: Nolan Africa Safari is not liable for any loss, injury, or damage sustained during the tour. We strongly advise clients to purchase comprehensive travel insurance covering medical emergencies, cancellations, and personal belongings.
- Travel Insurance: It is mandatory for all clients to have travel insurance. Proof of insurance must be provided before the tour begins.
Health and Safety
- Medical Conditions: Clients must inform us of any pre-existing medical conditions. It is the client’s responsibility to ensure they are fit to participate in the tour.
- Safety Standards: We follow strict safety protocols and employ experienced guides. However, clients participate at their own risk.
Use of Website
- Content: The content of this website is for general information purposes only. It is subject to change without notice.
- Intellectual Property: All materials on this website are owned by or licensed to us. Unauthorized use of any material is prohibited.
- User Conduct: Users must not misuse this website. Prohibited actions include committing or encouraging a criminal offense, transmitting harmful material, or hacking into any part of the website.
Privacy Policy
- Data Collection: We collect personal information necessary for booking and communication purposes.
- Data Protection: We are committed to ensuring that your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard the information we collect online.
Dispute Resolution - Governing Law: These terms are governed by the laws of Tanzania.
- Dispute Resolution: Any disputes arising out of or in connection with these terms will be subject to the exclusive jurisdiction of the Tanzanian courts.
Amendments to Terms
We reserve the right to amend these terms at any time. Changes will be posted on this page, and it is the client’s responsibility to review them periodically.
Contact Information
For any questions or concerns regarding these terms, please contact us at:
Email:
- info@nolanafricasafari.com
- Phone: +255696581591
By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. Thank you for choosing Nolan Africa Safari.